How to operate your rooms profitably with digital check-in, self-service breakfast, and smart cleaning - without your restaurant suffering.
The hotel operation is running - Focus on gastronomy
The Situation
Ten rooms sound manageable, but the effort is enormous. With an average of CHF 100.00 per room and 60% occupancy, you generate around CHF 219,000.00 in annual revenue from the hotel operation.
But the reality looks quite different:
You don't have your own reception - you and your restaurant team do everything yourselves.
The gastronomy brings constant stress: staff shortages, illnesses. Suppliers who do not deliver, last-minute groups that register.
Gastronomy is not plannable.
Ten rooms sound manageable, but the effort is enormous. With an average of CHF 100.00 per room and 60% occupancy, you generate around CHF 219,000.00 in annual revenue from the hotel operation.
But the reality looks quite different:
You don't have your own reception - you and your restaurant team do everything yourselves.
The gastronomy brings constant stress: staff shortages, illnesses. Suppliers who do not deliver, last-minute groups that register.
Gastronomy is not plannable.
The Challenge
Where does your money actually disappear to – and especially: your time?
More time for your kitchen. Less effort for the rooms.
Reception & Backoffice
Check-in, check-out, registration form, invoices - you are bound 24/7, must be constantly reachable, even when you are in the kitchen or would actually have time off. Guests expect accessibility around the clock. This costs you not only about CHF 20,000 in personnel and administrative expenses per year, but above all your free time and quality of life.
Breakfast & Morning process
Daily preparation, coordination, inquiries. This accumulates considerable effort. The morning is your most valuable moment - wasted on minor operational tasks. You need a self-service breakfast concept that only requires prep and follow-up - without constant presence.
Cleaning (Daily Cleaning)
With classic full cleaning, you pay high annual costs – even when guests stay multiple nights and don't need daily cleaning. Many of these cleanings are simply unnecessary and could be managed on-demand.
The solution
Digital Check-in
You regain your freedom. Online check-in and check-out, automated registration forms, digital invoices. You no longer need to be constantly reachable - we are your reception.
The hotel rooms are professionally managed while you focus on your gastronomy.
Self-service breakfast concept
Our breakfast concept works without staff – it only requires pre- and post-processing. Your guests help themselves. Bold hosts can switch to coffee-to-go and simplify the process considerably.
Smart Cleaning on Demand
Clean only when it is really necessary. Our data shows: 15% fewer cleanings with consistent guest satisfaction – that's about CHF 4,000 savings per year.
Read our use case in detail: Use case "Mehr Zeit. Weniger Aufwand. Mehr Gewinn."
Interested?
Then get in touch with us. We will gladly explain the details to you.
What our partners say.
Restaurateurs who took the step.
Philipp Schneider - Krone Mosnang AG
“The kroneLODGE complements our gastronomic offer ideally with the 10 twin rooms. So we can offer our guests an all-around experience.
With b_smart services, we have a strong partner by our side who takes over the entire "reception" - and thus supports us very much in our daily work. Therefore, we can design our processes and personnel deployment very efficiently."
“The kroneLODGE complements our gastronomic offer ideally with the 10 twin rooms. So we can offer our guests an all-around experience.
With b_smart services, we have a strong partner by our side who takes over the entire "reception" - and thus supports us very much in our daily work. Therefore, we can design our processes and personnel deployment very efficiently."
Susanne Weder - Hotel Rhy Oberriet
"We recommend the collaboration to any accommodation establishment that desires professionalism in the front office..."
"We recommend the collaboration to any accommodation establishment that desires professionalism in the front office..."
René Wiesli - Hotel Blumenstein & Renés Steakhouse
"b_smart offers more quality of life and professionalism, therefore I can recommend b_smart services to anyone, for example, small city hotels that want to have more time for restaurant guests and still want to be reachable 24 hours."
"b_smart offers more quality of life and professionalism, therefore I can recommend b_smart services to anyone, for example, small city hotels that want to have more time for restaurant guests and still want to be reachable 24 hours."
FAQ
Yes, often significantly. Here’s an example: 10 rooms at an average rate of CHF 100, with 60% occupancy, generate an annual turnover of around CHF 219,000. With b_smart services, you can generate this revenue without the rooms requiring any operational work.
We take care of all reception duties: check-in, check-out, guest communication, registration and invoicing. You no longer need to be available to hotel guests around the clock and can focus entirely on your restaurant.
No problem. Digital self-check-in is available 24/7. Guests can check in independently and are automatically granted access to their room – without you or your team needing to be present.
Yes. As our fee structure is revenue-based, you only pay when revenue is actually generated. Costs are correspondingly lower during the off-season. The model adapts flexibly to seasonal fluctuations.
With Smart Cleaning on Demand, cleaning only takes place when it is actually needed – not automatically every day. For a 10-room establishment, this saves around CHF 4,000 a year and significantly reduces the labour costs associated with cleaning.
Yes. b_smart services complements your existing team, but does not necessarily replace it. We coordinate your housekeeping staff directly, and your on-site staff remain the main point of contact for guests, whilst we handle the back-office operations.