Maximum profit despite staff shortage
How can a small hotel remain profitable when qualified staff is lacking and costs continue to rise?
The situation
Hotel Post
How the 20-room hotel "Post"* saves EUR 60,000.00 annually through digital process optimization while simultaneously improving service quality.
*Name is exemplary
_20 rooms in rural areas
_60% average annual occupancy
_Average rate: Euro 100.00
_Annual revenue: EUR 438,000.00
A typical example for many owner-managed businesses in Germany, Switzerland, and Austria, which suffer from staff shortages and rising costs.
Hotel Post
How the 20-room hotel "Post"* saves EUR 60,000.00 annually through digital process optimization while simultaneously improving service quality.
*Name is exemplary
_20 rooms in rural areas
_60% average annual occupancy
_Average rate: Euro 100.00
_Annual revenue: EUR 438,000.00
A typical example for many owner-managed businesses in Germany, Switzerland, and Austria, which suffer from staff shortages and rising costs.
The challenge
How can a small hotel remain profitable when qualified staff is lacking and costs are continuously rising?
The case “Post” exemplifies how digital transformation not only reduces costs and brings a hotel technologically up to date but also makes the entire business model future-proof.
How can a small hotel remain profitable when qualified staff is lacking and costs are continuously rising?
The case “Post” exemplifies how digital transformation not only reduces costs and brings a hotel technologically up to date but also makes the entire business model future-proof.
The solution
01: Digital reception 24/7
b_smart completely takes over the tasks of reception and back office, including check-in and check-out. Thanks to the digital concept, guests can arrive and depart completely autonomously.
Effect: 100% relief for owners and employees
02: Smart self-service breakfast
Through intelligent self-service solutions, staffing needs are drastically reduced without loss of quality for the guest.
Effect: Reduction from 4 to 1 hour daily
03: Smart Cleaning on Demand
On-demand cleaning instead of daily standard cleaning. Guests can request cleanings via the app, and for longer stays, cleaning is done as needed.
Effect: 100% relief for owners and employees
Interested?
Then contact us. We will gladly explain the details to you.
What our partners say.
Hoteliers who dared to take the step.
Barbara Caluori - Emma's Hotel Bed & Breakfast
As a small business, we can benefit from a 24-hour service without having a reception staffed 24 hours a day. Without this service, it would be very difficult for us to ensure constant availability for guests... I can recommend b_smart to exactly those establishments, like ours.
As a small business, we can benefit from a 24-hour service without having a reception staffed 24 hours a day. Without this service, it would be very difficult for us to ensure constant availability for guests... I can recommend b_smart to exactly those establishments, like ours.
Zentrum Neu-Schönstatt
“Thanks to b_smart, our hotel benefits mainly from the uncomplicated process of checking in and out,
saving on staff costs, 24-hour service, a top modern infrastructure / IT, and booking platforms."
“Thanks to b_smart, our hotel benefits mainly from the uncomplicated process of checking in and out,
saving on staff costs, 24-hour service, a top modern infrastructure / IT, and booking platforms."
Barbara Eberle - Hotel Oberland Triesenberg
“We appreciate the 24-hour service, which is offered to our guests and us 365 days a year ... We would recommend this to anyone who wants to run a hotel without 24-hour self-service."
“We appreciate the 24-hour service, which is offered to our guests and us 365 days a year ... We would recommend this to anyone who wants to run a hotel without 24-hour self-service."
Valeria Grabher - Business Hotel Valerian
"Our operation benefits from b_smart through the opportunity to offer a 24/365 service for our guests... We recommend b_smart services to all check-in hotels as they save us costs and time and act as a 24/365 contact. A worthwhile investment for any hotel!"
"Our operation benefits from b_smart through the opportunity to offer a 24/365 service for our guests... We recommend b_smart services to all check-in hotels as they save us costs and time and act as a 24/365 contact. A worthwhile investment for any hotel!"
Rafael Kuster – Hotel Rössli Zuzwil
"b_smart provides a highly professional front-office service. Among other things, our guests and ourselves benefit from telephone availability 24 hours a day, seven days a week. Furthermore, the online portals are also professionally managed by the services team.
b_smart makes a profitable operation in our size scale possible in the first place"
